Terms of service

Effective Date: October 10, 2026

Welcome to 33 & Pour! These Terms of Service (“Terms”) govern your access to and use of www.33andpour.com, including the purchase of products and services offered by 33 & Pour LLC (“33 & Pour,” “we,” “us,” or “our”).

By accessing our website or placing an order, you agree to these Terms, subject to applicable law. If you do not agree, please discontinue use of our website.

1. Business Information

33 & Pour LLC is a Georgia limited liability company operating an online retail business specializing in vinyl records, collectible music releases, and related merchandise.

Business Name: 33 & Pour LLC
Website: www.33andpour.com
Email: info@33andpour.com
Location: Atlanta Metropolitan Area, Georgia, United States

2. Eligibility and Website Use

By using our website, you represent that you are legally capable of entering into a binding agreement or have permission from a parent or legal guardian.

You agree to use our website only for lawful purposes and not to interfere with its operation, security, or other customers' use.

We reserve the right to restrict access or cancel transactions involving suspected fraud, abuse, or unlawful activity, subject to applicable law.

3. Product Information and Availability

33 & Pour makes reasonable efforts to provide accurate product descriptions, photographs, pricing, availability, and condition information.

However, occasional errors or omissions may occur.

Product availability is subject to change. Adding an item to your shopping cart does not reserve inventory.

We may cancel or limit orders when merchandise is unavailable, pricing information is materially incorrect, or a transaction cannot lawfully be completed. Any payment collected for merchandise we cannot supply will be refunded.

4. New and Used Vinyl Records

33 & Pour sells both new and pre-owned vinyl records.

New vinyl records are generally offered in their original manufacturer packaging unless otherwise stated.

Used records may exhibit signs of prior ownership, including sleeve wear, surface marks, or other imperfections consistent with their disclosed condition.

Customers should review product descriptions, photographs, and condition details before purchasing.

Used vinyl is generally final sale, except for undisclosed defects, material misdescription, incorrect shipments, or other circumstances required by applicable law.

5. Pricing and Payments

All prices displayed on our website are in United States dollars (USD), unless otherwise indicated.

Applicable taxes, shipping charges, and other disclosed fees are calculated and displayed during checkout.

Payment must be completed using an accepted payment method.

Orders are subject to payment authorization, fraud screening, and inventory availability.

We reserve the right to correct pricing errors and offer customers the opportunity to accept the corrected price or cancel an affected order.

6. Order Acceptance and Cancellation

After placing an order, customers may receive an automated order confirmation email.

An order confirmation acknowledges receipt of an order but does not guarantee that all merchandise is available.

We may decline or cancel orders for legitimate reasons, including inventory shortages, suspected fraudulent transactions, or material listing errors.

If an order is cancelled after payment has been collected, the applicable amount will be refunded to the original payment method.

7. Shipping and Delivery

33 & Pour currently ships within the United States only.

In-stock orders are generally processed within 1–2 business days, excluding weekends and federal holidays.

Eligible vinyl records are typically shipped using USPS Media Mail. Other merchandise may require alternative shipping methods.

Shipping costs are calculated at checkout based on the applicable shipping options and order weight.

Estimated delivery dates are not guaranteed.

For complete details, please review our Shipping Policy.

8. Pre-Orders and Upcoming Releases

33 & Pour may offer pre-orders for upcoming vinyl releases, limited-edition pressings, and collectible merchandise.

Unless otherwise stated at checkout, payment is collected when a pre-order is placed.

Pre-order release dates, album artwork, vinyl colors, packaging, and product specifications are subject to change.

Product images may be preliminary representations supplied by manufacturers, labels, or distributors.

Pre-order availability may also be affected by production delays, distributor allocations, or cancelled releases.

Customers may request cancellation of an unshipped pre-order as described in our Pre-Order Policy.

If a paid pre-order cannot be fulfilled, an applicable refund will be issued.

9. Returns, Refunds, and Exchanges

Eligible new, unopened vinyl records may generally be returned within 14 calendar days of delivery, subject to our Return & Refund Policy.

Opened vinyl records and used vinyl are generally not eligible for change-of-mind returns.

Exceptions apply for qualifying defects, incorrect merchandise, material misdescription, or other rights provided by law.

Customers are responsible for return shipping costs on approved change-of-mind returns.

Please review our Return & Refund Policy for complete details.

10. Limited-Edition and Collectible Merchandise

Certain records and collectibles may be produced in limited quantities.

We do not guarantee future availability, resale value, collectibility, or appreciation in value.

Manufacturer variations, including minor differences in vinyl coloration or packaging, may occur.

Nothing in this section limits remedies for products that are defective or materially different from their descriptions.

11. Intellectual Property

The 33 & Pour name, original logos, website designs, written content, and other original brand materials are owned by 33 & Pour LLC or used with permission, except where otherwise indicated.

Album artwork, artist names, label trademarks, and other third-party intellectual property remain the property of their respective owners.

Customers may not reproduce, distribute, or commercially exploit our original website content without authorization, except as permitted by law.

12. Customer Accounts and Security

Customers who create an account are responsible for maintaining the confidentiality of their login credentials.

You agree to provide accurate account and order information and to update it when necessary.

Please notify us if you suspect unauthorized use of your account.

13. Third-Party Services

Our website is operated using Shopify and may incorporate third-party payment processors, shipping providers, applications, and other services.

Certain third-party services may be governed by their own terms and privacy practices.

33 & Pour is not responsible for third-party websites that we do not control, except as required by applicable law.

14. Privacy and Personal Information

We collect and process customer information to operate our business, process orders, provide customer support, and deliver our services.

Our collection, use, and disclosure of personal information are described in our Privacy Policy.

Please review that policy for additional information about your privacy rights and choices.

15. Prohibited Activities

Customers may not use our website to:

• Engage in fraudulent or unlawful transactions.

• Submit false or misleading order information.

• Attempt unauthorized access to our systems.

• Distribute malicious software or interfere with website functionality.

• Infringe the intellectual property rights of others.

• Use automated methods to disrupt or abuse our website.

We may take appropriate action in response to prohibited activity, consistent with applicable law.

16. Disclaimer of Warranties

We strive to provide accurate information and reliable service.

To the extent permitted by applicable law, our website is provided on an “as available” basis, and we do not guarantee uninterrupted or error-free access.

Nothing in these Terms excludes warranties, consumer protections, or remedies that cannot lawfully be disclaimed.

17. Limitation of Liability

To the extent permitted by applicable law, 33 & Pour LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

This limitation does not apply where prohibited by law, including liabilities or remedies that cannot legally be excluded or restricted.

18. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

Any disputes will be handled in accordance with applicable law and the jurisdictional requirements governing the parties.

19. Changes to These Terms

33 & Pour may update these Terms periodically to reflect changes in our business practices, services, or legal requirements.

Updated Terms will be posted on our website with a revised effective date.

Changes will apply prospectively unless otherwise permitted by applicable law.

20. Contact Information

For questions regarding these Terms of Service, please contact:

33 & Pour LLC
Atlanta Metropolitan Area, Georgia
Email: info@33andpour.com
Website: www.33andpour.com

Thank you for shopping with 33 & Pour — where vinyl, culture, and community come together.