Effective Date: October 10, 2026
At 33 & Pour, we're excited to offer upcoming vinyl releases, limited-edition pressings, exclusive variants, and collectible records.
Pre-ordering allows customers to reserve eligible merchandise before its official release or availability date. By placing a pre-order, customers agree to the following terms, subject to applicable consumer protection laws.
1. What Is a Pre-Order?
A pre-order is a purchase of an item that is not currently available for immediate shipment.
Pre-order products may include upcoming album releases, limited-edition vinyl, colored variants, anniversary editions, reissues, and collectible pressings.
All pre-order items will be identified as such in their product listings.
2. Estimated Release Dates
All release dates listed on our website are estimates based on information provided by record labels, manufacturers, and distributors.
Release dates are subject to change without prior notice from the manufacturer or distributor.
33 & Pour does not control manufacturing schedules, production delays, distribution timelines, or release-date changes.
We will make reasonable efforts to notify customers of significant delays and provide updated release information when available.
3. Pre-Order Payments
Unless otherwise stated at checkout, full payment is collected when a pre-order is placed.
Payment reserves the customer's order request but does not guarantee product availability if the manufacturer or distributor cancels a release or reduces its allocation.
If 33 & Pour is unable to fulfill a paid pre-order, the customer will receive a refund for the unavailable merchandise and applicable associated shipping charges.
4. Pre-Order Processing and Shipping
Pre-orders ship after the merchandise has been received and verified by 33 & Pour.
Once the merchandise becomes available, orders are generally processed within 1–2 business days, excluding weekends and federal holidays.
33 & Pour currently ships within the United States only.
Eligible vinyl records are generally shipped through USPS Media Mail, with applicable shipping charges displayed at checkout.
5. Orders Containing Pre-Order and In-Stock Items
Orders containing both pre-order and in-stock items may be held until all merchandise is available when the items are assigned to the same shipment.
If separate shipping options are offered at checkout, customers may select an available option to receive in-stock merchandise sooner.
We recommend placing separate orders when immediate shipment of in-stock merchandise is desired.
6. Pre-Order Cancellations
Customers may request cancellation of an unshipped pre-order by contacting info@33andpour.com.
Cancellation requests received before fulfillment will generally be accepted, with refunds issued to the original payment method.
Once an order has entered the shipping process, cancellation may no longer be possible.
If a pre-order is cancelled due to product unavailability, a cancelled release, or an inability to fulfill the order, the customer will receive a refund.
Nothing in this policy limits cancellation or refund rights required by applicable law.
7. Limited-Edition and Allocated Releases
Certain vinyl releases are manufactured in limited quantities and may be subject to distributor allocation.
Although 33 & Pour makes every effort to fulfill accepted pre-orders, quantities are not always guaranteed.
If inventory received is insufficient to fulfill all orders, affected customers will be contacted regarding available options, including a refund for any unfulfilled merchandise.
8. Delayed or Cancelled Releases
Manufacturing, distribution, and shipping delays may occur beyond our control.
When a release is delayed, we will make reasonable efforts to communicate significant updates.
Customers may request cancellation of an unshipped pre-order.
If a release is permanently cancelled or 33 & Pour determines that an order cannot be fulfilled, a refund will be issued for the affected merchandise and applicable associated shipping charges.
9. Album Artwork, Packaging & Product Changes
All pre-order album artwork is subject to change without prior notice.
Album covers, promotional images, product mockups, vinyl colors, packaging, and other product images displayed on our website may be preliminary representations supplied by record labels, manufacturers, or distributors.
The final manufactured product may differ from the images originally displayed at the time of pre-order.
Changes may include:
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Final album cover artwork or design.
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Vinyl color, pattern, or pressing appearance.
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Packaging, inserts, or promotional materials.
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Track listings or other release specifications.
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Special-edition artwork or manufacturer packaging.
33 & Pour will make reasonable efforts to update product listings when confirmed information becomes available.
If a material product change affects an existing pre-order, customers may request cancellation and a refund before shipment.
Minor variations between promotional images and final manufacturing results may not constitute a defect.
Nothing in this section limits customer rights when merchandise is materially different from its description or otherwise fails to meet applicable legal requirements.
10. Returns and Refunds After Delivery
Once a pre-order has shipped and been delivered, our standard Return & Refund Policy applies.
New vinyl records may generally be returned within 14 calendar days of delivery, provided they remain unopened, factory-sealed, and in their original condition.
Opened or unsealed vinyl records are generally not eligible for change-of-mind returns, except where defective or otherwise required by law.
11. Refund Processing
Approved refunds will be issued to the original payment method.
Refunds are generally processed within 5–10 business days after approval, although financial institutions may require additional time to post the funds.
Applicable legal refund deadlines will be honored.
12. Contact Information
For questions regarding pre-orders, release dates, cancellations, or refunds, please contact:
33 & Pour LLC
Email: info@33andpour.com
Website: www.33andpour.com
Thank you for supporting 33 & Pour. We appreciate the opportunity to help you discover and collect the music you love.